Monitoring and Reporting

Monitoring & Reporting

Our monitoring service is provided by two key applications, IP Sentry & NAGIOS, which provide relevant information and alerting to qualified iomart engineers – 24 x 7

Monitoring will have the following customisation elements:
	Frequency of Monitor Checks Response to Failures Notification Plan Type of Checks in Monitoring Plan
Customer Contact Types
	Log to File Email to contact/contacts SMS/Pager to contact/contacts Every customer has their own bespoke monitoring plan and process.
Reporting
	iomart provides a fully customised reporting service. Every client will require a separate set of personalised reporting requirements and these reports, in the main, include the following items MRTG Bandwidth Graphs Uptime Reporting Issue Reporting Platform Recommendations Bandwidth Usage